"Toast
Design have used Skymarket since 1997 for
domains, hosting and
programming work and have found them to be
the most helpful, efficient and
prompt service provider we have ever used.
All aspects of Skymarket's business are
spot on - from registering domains
and setting up hosting and e-mail accounts
through to invoicing and support
- in seven years we have never had a single
problem or cause to complain,
and the development of the new control
panel is the icing on the cake!
The level of aftersales support offered
by your ISP is paramount and we have
found Skymarket's technical support team
to be the best we have ever dealt
with - there has never been anything that
they haven't resolved immediately
and their staff are quick to respond, knowledgeable
and professional.
The service Skymarket offer is second
to none and Toast thoroughly recommend
them to anyone needing the services of
an ISP."
David Foreman - Toast Design |
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"I have never written a testimonial for a company in my life before but for
Skymarket I actually volunteereed. I host multiple domains through Skymarket
and the level of customer support is simply exceptional."
Daniel Evans - Illosaurus |
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"I
would like to congratulate you on your
levels of customer service, as your support
team are always quick to respond, highly
competent and extremely courteous. You
probably don’t receive positive feedback
as often as you deserve but these guys
have been a godsend when I have needed
good professional support"
Jon Brown - Multimedia Productions |
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| "It's
not often I feel inclined to write a testimonial
for a supplier, but viewing Skymarket's
new website and seeing some of the other
testimonials I realised that I really wanted
to write one of my own.
As
a small web design company we
have used Skymarket for almost
8 years and the single point
that has kept us with them is
the quality of the service and
the people that we have dealt
with, Sure - some of the people
that we originally dealt with
are no longer there - that's
normal - but there IS stability
and ALWAYS a personal contact
with REAL people who give much
more than a basic service.
You
can always buy cheaper - and
goodness knows we get enough
approaches. Yes, we always compare
prices and Skymarket always compare
well. You get what you pay for.
That's
why we are still with Skymarket."
Francis Newman - Webshot Ltd
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| "Wow,
you guys work so fast. I am so lucky to
have found Skymarket back in 1998. Why
can't all the other webspace providers
be the same. You could give them all a
lesson in customer service and proficiency.
I
have designed a few websites
for some customers and had
absolute hell trying to get
through to their hosts. I am
now advising everyone to register
or move their domains to you!
Thank
you so much."
Natali - White Dove Media
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"I have just spoken with your office to ask how I can best pick up my emails whilst abroad.
As always I received superb service. Today your staff gave me that same perfect service by giving me the information I needed, to do what I wanted to do in the easiest and quickest way. Congratulations to you and your people – it really is a delight to receive the support and customer care you give."
Patricia Bloomfield - The Bloomfield Consultancy |
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"In
the past two years or so I have regularly
spent hours on the telephone to my
internet provider, only to hear yet
another message thanking me for my
patience and that my call is important. Being
not a technology freak or even remotely
computer literate, my heart regularly
sank to my boots. I had a system which
sort of worked, sometimes, when the
line wasn't busy etc.
One
day I had just had enough so I contacted
Skymarket. What a pleasure and why
was I so stupid not to have done so
before?. I changed my email address
(very much at my own request), was
talked through how to re configure
my machine, my confidence in my own
abilities was restored and now weeks
later I wonder what all the fuss was
about. Thank you friendly girls and
guys for coming to my rescue and bringing
me back to the twenty first century.
I hope others follow my trail but don't
wait, life is too short."
Howard Sumner - Fergusson |
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"I
was introduced to Skymarket by an engineer
who put my Mac together a few years ago,
and I have to say they have been absolutely
great. As a total novice at the time, they
helped me with any problems I had.....and
there were many, all due to my complete
ignorance about computers. What I like
about Skymarket is:
They
never used technical jargon.
They were totally patient and supportive.
They never laughed at my clumsy attempts to familiarise myself with the
PC.
They get back to you when they say they will, which is usually within a
few minutes.
They are reassuring and take their time explaining things.
I expected this type of service to be very expensive, but it's not.
It's the most cost effective thing I have ever done.
Broadband with them is the second best move I ever made, other than joining
them.
It's total peace of mind.
In a world full of impatient people, me included, I have never heard anyone
of the team be anything but patient and polite. I wish everyone gave 100%
as Skymarket does."
Sylvia Lerigo - Optimum Healing |
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"Problem
solved within 2 hours... this is one
of the reasons we moved from BT to
yourselves! Thanks
and kind regards."
Mike Rolph - Lion Engineering
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"Skymarket's level of service is exceptional, it's very rare to find a hosting provider offering such efficient, proactive and knowledgeable support. UK on the Web first used Skymarket in Oct 2001 and since then our company has grown dramatically, now serving over 1000 domain names and customers. As the owner of the company I can say that without Skymarket's help and support our company would not be where it is today."
"The service provided is both reliable and efficient and I wouldn't hesitate to recommend Skymarket to any newcomers to the internet who are interested in purchasing online products."
Peter Moss - UK On The Web |
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"We
have been with a number of suppliers
over the years, but there is only one
company that we can recommend for great
value, reliability and support. Skymarket.
I wish I had known about them earlier..."
Don Jacobs - KD Web Ltd |
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"Some
years ago an article caught my eye, on
the subject of web design and hosting.
I was instantly interested! Having read
and re-read I decided to get into the
business, using Skymarket as my ISP.
I always found the service fast and reliable,
customer and technical services not only
fast, but friendly, very often going
beyond what I'd consider normal services."
"Then I strayed, I was attracted by the glossy pages of another provider.
That move set me back two years, it was the worst business move I ever made.
The new provider was unhelpful, patronising, and just loved to rub your nose
in the fact they could out compete their partners by sticking full page ads
next to the very people who were buying reseller services off them, competition's
ok but they simply use their partners to fund mass advertising campaigns. Their
prices look reasonable on the face of it, but try and find all the additional
prices you'll be charged on their site and you'll be in for a long session on
the PC, not because they don't charge for additions but because they'd rather
you sign up first."
"I'm now buying services from Skymarket again. I can't say I've ever been
disappointed by any services, help or charges. Skymarket will bend over backwards
to make sure you're given the best possible chance of making your website and
business succeed."
Colin Gardom - UKUltra |
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"We
were with another well known provider
for about 12 months. In that time we
tried to hire a dedicated server for
which we paid a vast sum of money. It
was never able to be used by us and we
were not able to recover any of our money.
The support was very patchy and people
never rang back when they said they would."
"In contrast we have always found Skymarket helpful, RELIABLE and pleased
to offer innovative solutions."
Michael Johnson - Humphrey Consulting |
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"I have been
a Skymarket customer for over 2 years
now. They stepped in to help when my
old domain hosting company went bust.
After my initial call to them, they transferred
my domain from my old supplier and had
my site back online within 48 hours.
In the time since I started hosting with
Skymarket, I have had no problems with
their service, their helpdesk staff are
kind and courteous and are only too happy
to help out, if I get into any difficulty."
"I now host many websites through them and I have never had any complaints,
that websites have been unobtainable, or sites have taken a long time to load.
Marks out of 10, I would give them a 12. Skymarket is a company that really knows
how to look after its customers."
Ash Amesbury - The M@d Group |
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"We
have seen Skymarket grow year on year
and they have provided the support that
we needed at the time we needed it. As
a reseller, we have grown from a few
virtual server accounts to having two
of our own servers with Skymarket (helping
to keep multi million pound turnover
companies running). I have also introduced
customers directly to them if we felt
that they could be better served by Skymarket
than by us, so I already have had no
hesitation in recommending them. We have
around 200 domains with them and long
may it continue."
Tony Byng - Dataweb |
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|
"We
have been trading with Skymarket for
several years now and I'm happy to say
that their service always has a personal
touch. There is a good balance between
web based administration and people to
speak to and they are always happy to
provide custom requirements if needed."
"Their technical support is quick to get through to and all of the support
staff are professional yet friendly and have a great working knowledge of technical
matters. In fact all of the departments that we deal with, sales, accounts, renewals
etc have that same professional, friendly and helpful approach. Their pricing
is competitive and turnaround on any special requirement is very quick."
"I would happily recommend Skymarket to anyone looking for a large ISP that
still has time for the small company like us."
Paul Randall - Aztec (UK) Internet Solutions |
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